Contact information

Contact Us

We're here to help. Whether you have a question about an order, product availability, sizing, or delivery, our team is ready to assist.

Business Information

Business Name: PRIME PLUG SA (PTY) LTD
Registration Number: 2026/323860/07

Business Address

89 Lillian Ngoyi Street
South Africa

Contact Details

WhatsApp / Phone: +27 74 778 7893
Email: hello.primeplugza@gmail.com

Customer Support Hours

Monday – Friday: 08:00 – 17:00
Saturday: 09:00 – 14:00
Sunday & Public Holidays: Closed

Delivery

We deliver nationwide across South Africa using PAXI and trusted courier partners. Tracking information is provided once your order has been dispatched.

Response Time

Our customer support team aims to respond to all WhatsApp messages and emails within 24 hours during business days.

We appreciate your support and look forward to serving you.